Shipping Policy
Our goal is to make sure your order arrives safely and as quickly as possible.
Processing Time
Most orders ship within 1–2 business days, unless a product page states otherwise.
Preorder Items
Journals ship according to the preorder date listed on their product page.
Shipping Methods
- Ornaments and stickers: USPS First‑Class Mail (no tracking). Delivery is typically 5–10 business days.
- Journals: USPS Ground Advantage or USPS First‑Class Package with full tracking.
Delays
USPS delays may occur during holidays or weather events. If your order is overdue, contact us at product@noraslightjournal.com.
Lost Mail
Letter mail (ornaments and stickers) does not include tracking. If your order has not arrived 14 days past the estimated delivery window, email us so we can help.
For returns, see https://noraslightjournal.com/returns/.
For privacy information, visit https://noraslightjournal.com/privacy-policy/.